FAQS - Affinity Luxury Car Rentals

Call Us Toll Free: 1-888-987-7368
We DO NOT permit pets in any vehicle. Please be sure to return your vehicle free of any pet hair and without any damages. This will avoid additional cleaning fees or pet damages.
We cannot guarantee a specific make/model of a non-luxury vehicle.

We do guarantee Luxury and Exotic vehicles based on availability.

Rentals are charged on a 24-hour period. We allow a 1-hour grace period. An additional day rate will be applied if returned beyond the 1-hour grace period.
Please make proper arrangements with the rental office if you plan on returning the vehicle during closed hours. You are still responsible for the vehicle until Affinity physically checks the car.

Exotic and Classic vehicles cannot be returned after hours. No exceptions.

Please call the rental office to extend your booking. This is subject to the availability of the vehicle and will change your rental rate.
Yes, parking spots are available. Please advise the rental location if you wish to park your car.
ALL rentals require a security deposit through a major credit card. (see policy for more details)
The minimum age to rent is 21 depending on the type of rental.

A Young Driver Surcharge fee may apply if you are between 21 – 24 of $20.00.

Your own personal automobile insurance is required.

Renters between 21 – 24 may be restricted to rent specific vehicles.

You must be a minimum age of 25 to rent any exotic and luxury vehicles.

A credit card is MANDATORY to rent a vehicle.

The credit card MUST be in the name of the renter. This is used for a security deposit.

We accept all major credit cards and debit cards: Visa, Mastercard, and AMEX
Additional drivers can ONLY be added at time of rental, not during the rental.

Additional driver fees will apply based on age and vehicle being rented.

All vehicles must be returned full. A service fee will be added to the cost of fuel if the vehicle is not returned full.
We offer FREE pick up and drop off in the local area of the rental office.
We DO NOT offer unlimited kilometers. Pre-paid mileage packages are available.

All vehicles have a pre-designated amount of mileage assigned. The amount varies for specific vehicles.

Additional kilometer fees will apply for any excess kilometers driven. (Prices vary per vehicle).

Minimum rental charge is 24-hours. (1 Day)

Maximum rental period is 30-days. (1 Month)

Weekend rentals start on Friday through to Monday morning.
Call the rental office to advise of a cancellation or changes.
A 48-hour notice is required before any cancellation fees are applied.

No cancellation fee will be applied if the reservation is cancelled in advanced.

Weekly rentals are available for a duration of 7 days.
No. Only a credit card number is required to keep on file when booking a reservation.
We require a copy of your home driver’s licence or an International Driver’s Permit if the licence is in another language other than English.

A Passport must be accompanied with the above documents.

No. However, certain rates and vehicles may not be available if not booked in advance.
Only authorized drivers listed on the rental contract can drive the vehicle, and must be present at the time of the rental to sign.
Affinity is not responsible for any items held behind in vehicles. Please check the vehicle upon return.

If an item that was left behind was found, Affinity will hold onto it for one week (7 days) and one courtesy call will be made to the primary renter.

Yes. Any parking tickets or traffic violations incurred are the responsibility of the renter.
Gift Certificates can be purchased directly online.

Gift Certificates can also be purchased over the phone by calling into any of our rental locations.

Please call the rental office which you rented from and provide an e-mail address to forward a copy of the receipt to.
Ontario does not mandate winter tires on vehicles. Therefore, our fleet is equipped with all-season tires.

Some vehicles are equipped with winter tires for an additional fee. Please call the rental office for more information.

Snow brushes and windshield washer de-icer fluid is provided.

Not all cars have navigation systems. A GPS unit can be rented at $14.99/day.
Child seats are available for rent. A fee of $10.00/day will be applied.
Affinity does not allow towing or attaching a hitch to any rental.
No. Please contact your own personal insurance provider to confirm if you have rental coverage for accidents, damages and liability to a rental vehicle.

Optional insurance coverages are available if you DO NOT have rental coverage or own insurance.

This waiver reduces the renter’s financially responsibility to a minimum amount for any loss or damages to the vehicle.

Cost of the LDW varies.

Yes. We will need to verify that you have rental coverage on your policy that will cover the MSRP value of the vehicle you are renting.

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    Customer Reviews

    Affinity Luxury Car Rentals

    Customer Reviews

    Murani Mbarari 05-11-2019

    Solid car rental company!! Their cars are luxurious, top notch and client service is impressive. My first rental had an issue with the brakes, I called and was swapped out into another vehicle almost immediately with no issues. Great experience overall and highly recommended. Keep up the good work folks!

    Justin 07-22-2020

    Service were efficient and professional. They confirmed rates with my insurance company and had my rental booked within an hour. Shane delivered the car to me on the rental day on time. Car was clean and even with tire dressing on. Shane explained everything, checked stone chips and took pictures. Overall very good experience with Affinity and their employees.

    Steve Harkness 06-20-2020

    This was my first time renting a luxury car. I rented a Porsche 911 and had a very good experience. Anjanie in Mississauga was very helpful. The car was clean and performed very well. I thought the price was good compared to some of the other Exotic car rental companies that I checked. I would rent from them again.

    Alexandra Kis 01-12-2021

    Staff is very helpful and knowledgeable when inquiring about cars and availability. I rented the Ford Mustang convertible for my grandmas 81st birthday. We had a an amazing day driving around in this beauty of a car. Prices are reasonable and staff very is friendly. They went above in beyond to make sure we enjoyed our day. I would definitely rent again from here in a heart beat. Thanks again for everything!

    CnK 03-10-2021

    Great experience renting their 911 C4S Cabriolet to celebrate my birthday. Neil B. went above and beyond - super communicative car lover who worked hard to make the day perfect. Car was in excellent condition, easy pick up & drop off.

    Only problem is the car looked a little too good in my driveway ... I'll be back for another rental!