Affinity Luxury Exotic Car Rental - Toronto - Rental Policies
REVIEW ALL RENTAL POLICES
Drivers must hold a full and valid license for a minimum of 1 year with no major endorsements. A valid ID card or passport may be required at time of pick up.
An International Driver’s License (IDL) is required if the renter’s national driving license is not in Roman alphabet (For Eg. if the license is in Arabic, Greek, Russian or Chinese). International driver license must be accompanied by the original domestic license of the driver AND a passport.
You CANNOT rent a vehicle if you have only a G1 Drivers Permit.
NO EXCEPTIONS.
We do accept G2 Drivers permit providing that you are 23 years of age and have been driving for more than 1 year since the date the G2 license was issued, also you are required to supply a valid Insurance policy that indicates that you have are currently insured under a personal automobile policy for more than 6 months.
Surcharge of $10.00 per day will be applied for G2 drivers.
Minimum Age Required to Rent: 21 for regular vehicles.
Drivers age 23 & 24 years old: Young Adult Surcharge (YAS) surcharge of $20/day applies.
You must carry a Class G license and/or International Drivers permit with 2 pieces of photo ID.
You must be at least 25 years old in order to rent a 12 passenger van, luxury, exotic, specialty cars and SUV’s.
Corporate accounts: Age restrictions may vary depending on the criteria negotiated with Affinity Luxury Car Rentals and Vendor.
Please call with your specific situation and we will be happy to help you.
A pre-authorization deposit amount is required at the time of rental. We will authorize your credit card for the rental price PLUS the amount of your deductible on the vehicle you are renting. This MUST be done on a major credit card. No cash, debit, visa debit deposit or pre-paid credit cards are accepted.
You CANNOT rent a car from Affinity Luxury Car Rental with a cash deposit. Deposits can only be made by major credit cards like Amex, MasterCard, Visa (Canada and out of country). The deposit amount is determined by the vehicle that you are renting.
Regular rental vehicle deposits range from $500 to $3000, luxury & exotic vehicles deposits range from $5000-$10,000. Please call our office if you have any questions.
Debit Cards with the VISA or MASTERCARD logo on it are NOT ACCEPTED as a deposit for renting any type of vehicle.
We do accept debit cards as payment once the rental has been returned.
We DO NOT accept CASH rentals on any vehicle.
Affinity Luxury Car Rentals accepts the following methods of payment: Debit Card, Visa, MasterCard, and Amex.
Please note that all of our exotic and luxury vehicles are limited to a certain amount of kilometers per day, included in the daily price (no more than 150 km per day). Any kilometers driven over the 150 per day will be subject to a mileage charge.
We will be more than happy to create a special package that will include all the necessary kilometers and the appropriate car that you will need, specially priced for you.
1 (ONE) Day Rentals
The following conditions apply to 1 (ONE) day rentals
Monday to Thursday – 24 Hours from time you pick up to return of vehicle (Except Long Weekends)
Friday to Saturday – Pick up is Friday morning & MUST be returned at opening time Saturday morning (9am, regardless of pick up time on Friday)
Saturday & Sunday – We DO NOT allow one day rentals on the weekends. Weekend rentals are a minimum of two (2) days. Pick up is Saturday morning to Monday morning. Alternatively, three (3) day weekend packages are available starting Friday morning to Monday morning.
NOTE: We are closed on Sundays & Statutory Holidays
Discounted rates are guaranteed subject to the rental policies on this list. Should you cause an exception, the rate may vary.
Please be advised that rental rates listed on the website will be honoured unless a different rate is authorized by a rental agent.
On holiday and weekend rentals (April-November) discount coupons are not valid unless authorized by our management in writing.
One (1) Additional driver permitted per vehicle. A surcharge of $5.99 to $14.99 per day will apply for an additional driver listed on the Rental Agreement depending on the type of vehicle being rented.
Minimum age for an additional drivers is 23 years of age with a full G Class license. An additional driver fee will be applied to each additional person printed on the contract, regardless of whether or not that person will be driving the vehicle.
Minimum age for an additional drivers is 23 years of age with a full G Class license. An additional driver fee will be applied to each additional person printed on the contract, regardless of whether or not that person will be driving the vehicle.
The person responsible for the payment of the rental MUST be named on the rental contract with a valid driver license, regardless of whether or not that person will be driving. Anyone not listed on the rental agreement is NOT allowed to drive the vehicle.
No additional drivers will be removed and/or added from the Rental Agreement after the vehicle leaves the rental location. All additional drivers are recognized as an additional renter and are subject to Terms and Conditions of the Rental Agreement and are required to supply a credit card as security against payment until the vehicle is returned.
During holiday periods discounts and coupon specials DO NOT apply. Holiday rates might be higher than Internet prices and are NOT DISCOUNTABLE. If your reservation is made within 4 weeks of a national holiday, the posted Internet price is not guaranteed, please call in to confirm prices.
During certain holiday periods such as Christmas, New Year’s, Easter, Victoria Day, Canada Day, Civic Holiday, Thanksgiving, Labour Day and possibly other holidays, the minimum rental is 4 days. This means that if the vehicle is returned before the 4th day, the rental will still be charged out for the full 4-day holiday charge.
Due to the high volume of reservation requests made during a holiday period, you MUST call in and provide a credit card number in order to secure the renal. Without a credit card number or deposit, we cannot guarantee the reservation. For further information please call our office.
During a 3 or 4 day holiday period, unless we specifically write otherwise on your contract, the rate quoted to you will not change if you decide to return the vehicle prior to the return date/time printed on your contract. For example: if you rent a vehicle during the Thanksgiving 4 day holiday period, your rental charge will be the same if you kept the vehicle for 1, 2, 3, or 4 days.
We at Affinity Luxury Car Rental are always concerned about your safety. Therefore, we have a policy that restricts the rental of certain smaller vehicles for very long distance trips. Our policy is that if you are traveling to a radius of over 600 kilometers you should travel in a roomier and heavier full size vehicle instead of a compact or mid-size. You will be more comfortable and safer in the larger vehicle. Please let us know your travel intentions and we will fit you in the proper vehicle for your trip.
Please speak with one of our representatives in order to create the right package for you. If traveling out of the country, to the USA, you must notify us and discuss the rental with us prior to arriving at our doorstep.
Some major credit cards such as Amex, MasterCard, and Visa offer Car Rental Loss Damage Waiver Coverage as part of their annual fee to the credit card holder under their Certificate of Insurance with the Bank.
Call your credit card company and verify if you have car rental insurance on your card before you decline coverage offered by the Car Rental company.
If you are covered, you may decline our LDW (Loss Damage Waiver) and you could be covered for collision damages and theft of the rental vehicle subject to the Terms & Conditions of your Cardholder Agreement.
Credit card coverage does not cover you for Third Party liability, Accident Benefits, Bodily injury & Direct Compensation-Property Damage. If the renter is unable to provide a personal auto policy for coverage at time of rental there will be a surcharge applied to the Rental Agreement. A surcharge fee of $5.99, $9.99 or $14.99 per day could be applied for liability not covered by the credit card. Fee is determined by the value/type of vehicle being rented.
In most cases, ANY vehicle with an original MSRP over $65,000 CDN will NOT be covered by the credit card. Some limits under the credit card may vary, an Affinity representative will be happy to help at time of rental to determine coverage.
Some luxury and exotic brands are excluded also regardless of value, along with commercial vehicles.
It is the Cardholder’s responsibility to provide Proof of Coverage at time of rental in order to decline coverage offered by Affinity Luxury Car Rentals. If you are unsure, call the number on the back of your credit card to confirm coverage.
Please refer to your Cardholder Agreement for exclusions under the use of your card as Affinity Luxury Car Rentals will NOT be able to advise OR be responsible IF your Credit Card company/Insurer does not respond in the event of a loss.
12 passenger vehicles require a special license.
In order to guarantee your reservation for an exotic vehicle or 12 passenger van, you must call our office and leave a credit card deposit for the reservation.
We will make ONE courtesy call to the telephone number or the email address that you supply us.
Please call us after making the online reservation and confirm it with a deposit.
During holiday and weekend periods (as of April 1 and throughout the year), reservations must be made at least 48 hours before pick-up time in order for your reservation to be valid.
Please note that even if you make a reservation online and you receive a reservation confirmation, you will be receiving a call from an office to confirm the booking. In order to guarantee your vehicle, you must provide us with a credit card number over the phone to secure This is particularly important when you are trying to reserve within less than 48 hours of your pick-up time.
We have this policy in place due to the extremely high demand for vehicles during the peak times of the year. We cannot guarantee your weekend or holiday reservation if you reserve within less than 48 hours prior to pick-up and fail to call in with a deposit on your credit card.
At Affinity Luxury Car Rentals we offer FREE pick-up and return service within our local area. We do offer a delivery service during business hours to airports, hotel, residences, offices, or other pre-arranged locations. The charge for this service is determined by the type of vehicle we are delivering and the delivery location.
Please call us as soon as you know your delivery time and date, and we will discuss the cost and requirements needed for this service.
We allow almost all of our vehicles to be driven out of the Province of Ontario with written consent. (Some restrictions do apply).
Proof of Liability Insurance must be supplied by the renter when vehicles are driven to the USA; recent changes in the Insurance Act have restricted the use of rental cars in the USA. Out of country surcharges will apply for travel to the USA. We must be told where you are planning to travel to and your furthest destination. We want to make sure that you get the proper vehicle with roadside assistance for your long journey outside the province. Your safety and comfort is our concern.
We DO NOT allow after hours vehicle drop off at our locations. However, knowing that all customer needs can not always be met during business hours we have a secure key drop box located at each of our locations for your convenience.
Please be advised that any vehicles dropped off after business hours will be charged a fee and is the responsibility of the RENTER until the next business day. The RENTER will be responsible for damages and/or the loss of the vehicle.
DO NOT LEAVE THE KEYS IN THE IGNITION.
In the event that you use decorations on the rental vehicle, you agree not to use the following, including but not limited to, items attached by string, adhesives, glue or tape, which may potentially cause damage to our vehicle.
You accept responsibility for any damage, negligent or otherwise, NOT caused by a collision, to the interior and exterior of the vehicle. You further agree to be billed accordingly for any repairs required to bring the vehicle back to the original condition.
If the vehicle is returned with damage, you agree to pay our estimated repair cost and you authorize us to charge you for the cost of repair or replacement which may be delayed due to the availability of the vehicle and/or parts, up to 30 days, after the return of the vehicle.
As part of our loss, you’ll also pay for loss of use of the car, without regard to our fleet utilization, plus an administrative fee, plus towing and storage charges, if any (“Incidental Loss”).
You understand and agree that you are not authorized to repair the vehicle or have the vehicle repaired without our written consent. If you repair the car without our consent, you will be required to pay for the cost of repair to restore the vehicle back to its original rental condition.
Our policy for refuelling gas is very simple. Please return the vehicle with the same gasoline level as when you took the vehicle. The fuel level amount will be printed on your contract and checked physically when the inspection is completed on check out.
If you return it with less gasoline, we will charge you the cost of fuel plus a service fee of $20.00.
To avoid any discrepancies, we suggest taking a picture of the dash upon checkout.
We at Affinity Luxury Car Rentals will hold a confirmed vehicle reservation for ONLY one (1) hour past the scheduled pick-up time. Due to high demand for exotic vehicles, SUV’s, and sedans, we ask you to please call us at 1 888-987-RENT if you are going to be late by more than one (1) hour so that the appropriate adjustments can be made.
International drivers are welcome. We DO ACCEPT foreign driver licenses from most countries. International driving permits are accepted along with current photo ID and Passport.
Drivers with foreign licenses will be required to have a current photo ID and passport in order to rent a vehicle. Photo copies of all ID will be taken at time of rental.
Drivers with foreign licenses will be required to have a current photo ID and passport in order to rent a vehicle. Photo copies of all ID will be taken at time of rental.
All rentals cars in Toronto are calculated by a 24-hour clock. There is a ONE (1) HOUR GRACE period. If you exceed the 24 hour period by more than one (1) hour, per hour late charges will apply to each hour late (starting from the first late hour) until you reach the daily rate.
When the total late fee reaches the additional day rate, you will be charged only an additional day. The late fee policy will then apply on the next day if needed.
Speciality, passenger, cargo van & cube truck rentals may have a late fee amount if not returned on time due to the high demand at peak periods.
Note: Rentals involving specialty, exotic and classic vehicles that are due back by a specific date/time because of the future booking of vehicle (weddings, etc) you will be charged minimum one day and/or the entire cost of the rental fees for the upgrade to another class of vehicle/expenses to compensate the client that was waiting for the vehicle NOT returned by due date/time on Rental Agreement.
The loss of revenue to the company, inconvenience, loss of reputation will be arbitrary assessed by the Company and charged to the offenders..
In some cases when renting a car, the customer might have needs or concerns regarding one or more of our policies. This is understandable. At Affinity Luxury Car Rentals we are here to help.
An owner or manager will always be available to speak with you regarding any policies that do not meet your needs.
Your satisfaction is our concern.
An owner or manager will always be available to speak with you regarding any policies that do not meet your needs.
Your satisfaction is our concern.
Many of our vehicles carry roadside assistance from the manufacturer. Roadside assistance means you can feel safe and secure driving a vehicle from Affinity Luxury Car Rentals. You can also be assured that should a problem occur (even something as minimal as a flat tire), you are just a phone call away from help.
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Child safety seats are available.
We understand that many people travel outside Toronto with young children. We are proud to say that we carry a full stock of children and infant seats, only $5.99 to $8.99 per day.
We understand that many people travel outside Toronto with young children. We are proud to say that we carry a full stock of children and infant seats, only $5.99 to $8.99 per day.
Portable NAV systems are ideal for the traveler who is unsure of their destination or just needs help to plan their trip, only $14.99 per day.
You can reserve your child seat or portable NAV system on-line along with your vehicle reservation.
In an effort to support travel agents, Affinity Luxury Car Rentals provides easy access to our rates for any travel in Toronto, Canada (listed directly on our home page).
We encourage you to use this Internet booking service or simply call your friendly travel agent for further assistance.
We encourage you to use this Internet booking service or simply call your friendly travel agent for further assistance.
Please note that we DO NOT allow any vehicles including 12 passenger vans and SUVs to tow any trailer.
Nothing is allowed to be connected or hitched to our vehicles at any time! This is a safety policy.
A cargo van is a van with ONLY 2 seats. Any van rental that has any additional seating added after time of rental is considered to be modified and additional passengers will NOT be covered in the event of an accident.
NO EXCEPTIONS. Thank You.
We reserve the right to electronically check a renter’s driver license.
The only information we are able to access is DMV information which is public knowledge.
Photo copies of licenses will be taken at time of rental.
There is a slight charge for this procedure.
Depending on the province, the charge can be $3.00-6.00.
If the renter decides to extend the rental period to a new date past the original return date on the rental agreement, this will automatically void any special pricing or rate that was associated with the original rental length, and the normal printed price sheet rental rate will then be applied to the total rental time starting from the first day of the original rental agreement.
In other words; for example; if the renter was given a 2 day special price that included a certain discount, and then decided to extend the rental to 5 days, then the discount will no longer be valid and the total rental will be calculated by the regular printed price sheet price. Any exception must be given by the manager in writing.
We do not permit pets in our vehicles. If you choose to carry your pet, please do cover the area where the pet is going to rest. If the vehicle comes back with excessive pet dirt/dander and/or odor, there WILL be an additional charge for cleaning and deodorizing the vehicle.
The minimum charge for removing the odors professionally is $150.00 plus HST.
Marijuana odor will result in a min. charge $500.00 plus the cost to replace cabin air filters in the vehicle.
Please be considerate as a lot of people have fatal Asthma & are sensitive to odors.
We will always try to give you a specific color or model of car, but we CANNOT guarantee that a specific car will be available. However, you will get a similar car in the car class you reserved.
The renter is fully responsible for all tire, wheel, and hubcap damage during the rental. Whether the tire and wheel were damaged by road hazard, driver error, or even a blowout, the renter will be held responsible and charged for any expenses to repair the vehicle and/or replace the tire and/or related components.
Replacement parts will be factory OEM, aftermarket parts are not permitted.
If towing is necessary, the renter is also responsible for all towing expenses and loss of use of automobile.
In the event you purchased the T&WDW at the time of rental, your financial responsibility will be lowered to the amount indicated on the Rental Agreement.
*Coverage for Exotic vehicles NOT Available
For an additional charge, there will be optional vehicle protection available to cover the renter’s financial responsibility for damage or loss to the vehicle.
This coverage, LDW (Loss Damage Waiver), is optional and may be declined providing you can supply valid coverage.
There are several options available. Many credit cards today provide car rental insurance at no charge. Your own automobile policy from your personal automobile may also cover car rentals. It is wise to call these institutions and inquire if you have car rental insurance for non-owned automobiles.
If you do have this insurance, then you do not not have to purchase Loss Damage Waiver from Affinity.
If you have a debit or bank card, these cards DO NOT cover LDW for car rentals. 12 passenger vans, commercial vans, full size SUVs, and some sports cars are NOT covered by any credit cards. If you rent one of the above vehicles and do not supply your own insurance, you will be required to purchase LDW coverage in order to reduce your exposure to extreme potential losses.
Loss Damage Deductibles may increase if you are unable to provide proof that you are an experienced driver. Providing a copy of your current ownership and/or automobile policy will ensure the lowest Loss Damage Deductible available for the vehicle you are renting.
NOTE: If you cannot prove your driving experience, Affinity has the right to decline the rental of a specific vehicle.
If you need further explanation, we will gladly discuss it with you.
Some of our vehicles are equipped with GPS Navigation, they operate with a navigation DVD which we supply with the vehicle.
If the vehicle is returned without the navigation DVD, the renter will be charged for a replacement DVD. The price of the DVD is approximately $300 CDN. Please do not remove the DVD from the special DVD player.
Affinity Luxury Car Rentals has the right to monitor and locate the vehicle through remote tracking devices or otherwise. The company has the right to disable and repossess the vehicle without demand at your expense at any time if illegally parked, used in breach of the geographic driving restrictions or used in violation of any law or payment obligations under the Agreement or the vehicle appears to be abandoned.
Renters may be responsible for additional charges if it appears that the vehicle was driven in a dangerous or reckless manner.
Personal Accident Insurance (PAI) provides accidental death and dismemberment coverage to the renter and all passengers in the car:
- The renter is covered up to $100,000.00 for accidental death, 24 hours a day during the rental
The passengers are covered up to $10,000.00 for accidental death.
PAI provides the renter with up to $50.00 towards Emergency Road Service for:
- Battery service
- Changing of tire from rack to wheel
- Cold weather starts
- Delivery of gas to stranded vehicle
- Key Lock Service
- Mechanical first–aid service
- Rescuing vehicle from ditch, snow or mud while in the car
- up to $50.00 towards Mechanical Breakdown Towing to take the vehicle to the nearest service establishment for repairs.
- up to $100.00 towards Collision Towing if the vehicle is disabled due to an accident.
- up to $100.00 in Emergency Transportation funds to help cover necessary transportation costs.
There is a cancellation fee on reservations cancelled less than 48 hours before rental period.
Reservations cancelled before 48 hours of the reserved pick up date and time will NOT be penalized, however you will have to provide proof of the cancelled reservation via email to avoid any cancellation charges.
A min. (1) one day charge will be charged if you fail to pick up the reserved vehicle based on the rate charged on the booking. A min charge of $100.00 will be applicable.
Deposits are not refundable. A future credit will be issue when reservations are not cancelled, and/or customer does not show.
Reservations are valid and honoured for up to three hours after the requested pick up time. If the vehicle is not picked up within three hours of the requested pick up time your reservation status will be changed to a NO SHOW.
We ask that you contact Affinity Luxury Car Rentals if you need to change the pick-up time of your requested vehicle to avoid any problems.
No, an online Reservation Request is not a confirmed reservation. An Affinity representative will contact you to confirm the availability of your requested vehicle for the selected dates and rates.
You will receive a separate confirmation email after we speak with you and confirm all of the rental details.
You will receive a separate confirmation email after we speak with you and confirm all of the rental details.
What happens IF I get a ticket while driving/renting the car?
The renter is fully responsible for all speeding, traffic, red light, parking, or other tickets and violations issued while the vehicle is their possession. You must pay for any and all penalties, fees, towing charges, or impound costs.
If the renter informs us of a ticket or violation at the end of the rental, we will charge the amount of the ticket plus a $25 processing fee.
If the renter does not inform us of a ticket or violation at the end the rental, the fee will double, and we will charge a $50 processing fee.
